FAQ


We provide the premium medical service to our clients and resolve many problems that foreign patients may experience when using a Korean medical provider. We find you the best clinic and doctor for your case, provide pre-visit consulting, arrange accommodations, pick up, translation. We also coordinate requests for medical records, and arbitration regarding any issues resulting from accidents in medical care. This extends to aftercare when you has left Korea and requires additional information or has any issues resulting from the services you received during your stay.

1. Korean government certified medical concierge service company

Since clinics only provide you with medical procedures, patient may experience some difficulties here in Korea. As a korean government certified medical concierge service company, we are the most trustworthy resource for those who are looking for help. We take care of you from start to finish.


2. Insider knowledge based on 10 years of experience

When you search for clinics, you barely tell the difference between advertising and true information. Since 2010, Founder Irene have been working in the the field of Plastic Surgery. From years of experience, We will be able to give patients accurate information, only work with top-rated clinics and the best doctors in Seoul.


3. Free of charge

We provide our services at no cost to patients as we receive commission from clinics. You don’t pay more to the clinic by using us. Whether you receive our service or not, cost of medical procedure will be same.

Any travel extras such as sightseeing tours, assistance, additional translation services are provided for an extra fee.


4. Personalized service

If you submit an inquiry, we’ll assign you a manager. The manager will be able to help you out with arranging medical procedures to special plan before, in between, or after clinic visits when possible. If you need something, just ask us! We will personalize our service to fit your needs.

1. Submit an inquiry

You can fill in the online consultation form or send an e-mail to beautemedix@gmail.com. Let us understand detailed conditions, interested procedures, purpose of procedures, previous history. As for cosmetics procedures, you’d better upload your photo. Otherwise, we can’t guarantee surgical quotes.

Your personal information will be only used for consultations and planning your medical trip. We do not collect or retain sensitive personal data such as relating to your health, ethnic, origin, photos etc.


2. Get a personalized treatment program

Once your inquiry is received, a manager connect with best clinics to conduct consultations. We develop a personalized treatment program based on doctor’s feedback, provide comprehensive information concerning your procedures and quotes.


3. Book procedures

You may have some questions after received the individual treatment program. Feel free to ask us. Understand and learn about your procedure will help reduce your anxiety and give you the confidence that you've made the right choice. To book procedures, you need to submit 10% deposits.


4. Medical holiday

We will be waiting for you at the airport in Korea, ready to take you to your hotel and commence your medical holiday! We will help you to recover to the best condition. Even if you are not in Korea, we make sure you get answers to all your questions.

No. We help international patients get plastic surgery, dermatology treatment, dental treatment, vision correction, health check-up, vaginoplasty, urology treatment. After medical procedures, you can also enjoy K-Beauty Programs. We have carefully curated a network of highly recommended Korean celebrities hair salon, make-up, permanent make-up, special spa!

We work with all top clinics in Seoul, have seen results for years. Therefore we honestly recommend which clinics and doctors suite your case based on our rich experiences. We will give you options, you can choose it after careful consideration. Of course, you can choose your own clinic as long as it meets requirements.

In the event you'd like to receive consultations before you decide a clinic,  you can choose to purchase our “One Day Consulting Tour”. If after the tour you book a surgical procedure with us, you will be refunded the tour fee ($100 USD). Please have in mind that top-rated clinics have limited availabilities and we can’t guarantee your booking without depositing the final reservation. Therefore, if you have a short time window to do the procedure, we recommend you to work with our medical managers to match you with the clinic prior to your medical trip to Korea.

To make a reservation, you should submit a deposit. Normally 10% of total estimated prices should be deposited to the clinic. It is best to make a reservation at least 3 weeks before your preferred date. You can pay via wire transfer. All bank transfer fees are to be paid by the patient. Your reservation will be successful after the remittance information is verified. The remainder of the payment is made on the day of your arrival or before the surgery. Payment must be made in full prior to the surgery.

For patient whose procedures exceed over 7 million won will receive the complimentary pick-up service. The complimentary pick-up service includes pick-up to and from airport, pick-up to and from consultations, day of procedures and follow-up appointments.

If you don't meet the minimum requirement for the complimentary pick-up service, you can purchase this service ($200 USD). Our medical managers will go above and beyond to ensure your trip is personalized for your needs. This is a recommended service if you are travelling alone for your medical trip.